Local Pick-Up & Drop-Off Policy
MERCI99 offers convenient local options for eligible customers.
Local Pick-Up
Customers selecting Local Pick-Up will receive a notification once their order is ready.
- Orders must be picked up within 72 hours of receiving the pick-up notification.
- Orders not picked up within this timeframe will require a shipping option to be purchased.
- A MERCI99 team member will contact customers to arrange shipping if the order is not collected within 72 hours.
- Orders will remain on hold until shipping arrangements have been completed.
Local Drop-Off
MERCI99 offers Local Drop-Off for customers within a 10-mile radius.
- Local Drop-Off starts at $8.00.
- Delivery fees may increase depending on distance, location, and delivery requests.
- Delivery times will be coordinated after purchase.
MERCI99 is not responsible for missed pick-ups, unsuccessful drop-offs, incorrect addresses, unavailable recipients, or failure to respond to delivery communications.
Additional fees may apply for rescheduled deliveries or additional delivery attempts.